On-prem APEX Server Support

On-prem Reactive Support

Support for installation of Oracle database, ORDS, Tomcat, and Apache configurations
Implementation of SSL and support for domain mapping
Installation of additional APEX languages
Creation and monitoring of automatic backups
Storage management
Assistance with database imports and exports
Support for recovery in case of disaster
Oracle Database and ORDS tuning
Resolution of server response issues or performance degradation
Configuration of SMTP server for sending emails from within APEX applications
Creation and maintenance of APEX Workspaces, Administrators, Developers and Users
Application of OS, Oracle, and APEX patches
24/7 response and scheduling
APEX and ORDS upgrades

On-prem Proactive Support

24/7 Monitoring
Support for installation of Oracle database, ORDS, Tomcat, and Apache configurations
Implementation of SSL and support for domain mapping
Installation of additional APEX languages
Creation and monitoring of automatic backups
Storage management
Assistance with database imports and exports
Support for recovery in case of disaster
Oracle Database and ORDS tuning
Resolution of server response issues or performance degradation
Configuration of SMTP server for sending emails from within APEX applications
Creation and maintenance of APEX Workspaces, Administrators, Developers and Users
Application of OS, Oracle, and APEX patches
24/7 response and scheduling
APEX and ORDS upgrades